Verisure creates 300 new jobs in 1st year at Quorum Park - Quorum Park

Europe’s leading monitored alarm provider has trebled its first-year hire target, with the recruitment of close to 300 staff at Quorum, with up to 100 new jobs on offer this year.


The company, which arrived at the North East office park in April 2020, with the pledge to create 1,000 jobs over a ten-year period, had anticipated to recruit around 85 people in the first 12 months.

Verisure signed an 11-year lease with landlord Shelborn Asset Management on the Grade A open plan offices at NEON which have been adapted to meet its specific needs. It initially took 22,000 sq ft and has now expanded into a further 13,000 sq ft to ensure the company offers best-in-class service to its growing portfolio of customers.

The vast majority of the jobs located at the North Tyneside site are in customer service, technical support, field operations, training, IT, telesales, HR and finance. To increase further its market position, Verisure has now undertaken a multi-million-pound Sky TV advertising campaign aimed at the UK domestic market, with its offices at Quorum playing a pivotal role with its commitment to customer service excellence.

Kevin Croft, site director at the Centre of Excellence, said: “It is a remarkable achievement to have trebled our anticipated head count in our first year. I have witnessed our team grow week by week and the fact we have already taken up the option of an additional 13,000 sq ft of space and with staff already in place, is truly inspiring.”

Mark Rabinowitz, director at Shelborn Asset Management, which acquired approximately fifty per cent of Quorum Park in 2019, commented: “Verisure’s highly impressive expansion over the past 12 months is a perfect illustration of what Quorum Park, and the wider North East region, has to offer businesses who are looking for dynamic growth.

“We are very pleased to have been able to support Verisure by proactively accommodating their requirements, not to mention our ongoing investment in initiatives such as the recently launched Quorum app and our additional electric vehicle charging points, as we strive to provide added value for occupiers.”

Kevin Croft added: “Before choosing to move to Quorum Park, we undertook deep analysis of more than 15 of the UK’s larger urban areas. North Tyneside stood out for many reasons including the friendliness of the people, the incredible quality of life and the high standard of education.

“The Covid-19 response confirmed beyond doubt that we made the correct decision. Our workforce is predominately made up of people from the region and the resilience and grit they have shown to adapt to the ever-changing working landscape, whilst providing the highest quality of service to our customers, has been truly inspiring and we salute them all.

“Our investment in such an extensive advertising campaign, is indicative of our long-term commitment to the UK and the North East, in particular, where we will most certainly have 1,000 staff by 2030. Our aim is not just to offer jobs but high quality careers, with all staff having the opportunity to progress to roles such as team leaders, which we are already seeing, and beyond.”

For details of the opportunities currently available at Quorum Park, please visit Work – Quorum Park.